Common help topics
- Sign-in issues with Google, Apple, or email/password.
- Password reset and email verification.
- Connecting or disconnecting Spotify.
- Notification permissions and song-ready alerts.
- Resetting study data from the app.
- Deleting your account from the app.
- Subscription restore and App Store billing questions.
Spotify help
If playback or library actions are not working, confirm that Spotify is connected, the token is still valid, and your Spotify device is active.
Notifications
Vocaio can request notification permission for song-ready alerts. If alerts are missing, check iOS notification settings for the app.
Data and privacy requests
You can delete your Vocaio account directly in Settings -> My Data. For help with data access, export, deletion, or review questions, send a message to support@vocaio.app.